Live Person

LivePerson (NASDAQ: LPSN) stands as a global trailblaser in the realm of trustworthy and equitable artificial intelligence (AI) for business. With a steadfast commitment to responsible AI deployment, LivePerson empowers hundreds of the world's leading brands to engage with millions of consumers in a secure and ethical manner. Prominent names in the business world, including HSBC, Chipotle, and Virgin Media, entrust LivePerson's cutting-edge Conversational Cloud platform to facilitate meaningful interactions with their customers.

One of the distinguishing features of LivePerson's platform is its role in facilitating a staggering billion conversational interactions each month. This vast volume of interactions not only enables real-time engagement but also generates an invaluable and rich dataset. LivePerson harnesses the power of this data to drive insights and unlock the potential of Generative AI and Large Language Models for enhanced business outcomes.

Trust and safety are paramount in LivePerson's mission. They have equipped their platform with robust safety tools and protocols, ensuring that every interaction is conducted securely and responsibly. This commitment to ethical engagement has earned LivePerson the reputation of being a leader in the responsible use of AI for business.

The global reach and impact of LivePerson are evident in its extensive clientele, comprising more than 18,000 customers spanning various industries. These organisations have come to rely on LivePerson's expertise to enhance customer engagement, drive better business outcomes, and navigate the complex landscape of AI and consumer interactions.

• Company Location: HQ in New York, USA.

• Founded: 1995

• Number of Employees: 500 - 1000

• Stage: Public

Oakstone & Live Person

• Total Hires made with Oakstone: 30+

• Working with Oakstone since 2006

• Managing Consultant: Steve Farr

• Average placement time: 6 weeks

• SaaS Recruitment | Executive Leadership Recruitment
  

Case Study

Having previously worked with Iain Case at eGain, we welcomed the opportunity to help him again at his new venture – LivePerson.  After successfully appointing hire number four in EMEA (a Pre-sales individual based in the UK), we quickly aligned ourselves with the extended EMEA management team.

With cultural fit, company values and language skills being of primary importance, we steadily helped build multiple departments, including sales, alliances, consulting, marketing and training.

Seven years and over twenty hires later, LivePerson continues to enjoy market leadership. Now with over forty people in EMEA, we are proud to continue our partnership as they expand their proposition to reach a broader audience.

Hires Made at Live Person

• Account Director (UK)

• Account Executive* (UK, USA)

• Area Sales Director (France)

• Channel Account Director (Germany)

• Customer Value Manager (UK)

• Enterprise Customer Value Manager (France)

• Group Project Director (UK)

• Implementation Manager* (UK)

• Major Account Executive (UK)

• Marketing Manager EMEA (UK)

• Operation Channel Manager* (UK)

• Partners Manager (UK)

• Program Manager* (UK)

• Regional Manager (UK

• Solutions Architect (UK)

• Solutions Delivery Consultant (UK)

• Solutions Manager (UK)

• Technical Solutions Consultant (UK)

*multiple hires made

Similar companies Oakstone has assisted

• Aprimo

• Botify

• Content Square

• Eloqua

• Experian

• IBM

• Monetate

• Neolane

• Quantilope

• Smartling

• Swrve

• Tealium

Oakstone International are a specialised SaaS and FinTech executive search and recruitment firm assisting companies globally. If you are looking for executive search assistance or would like to speak to a Divisional Director about future hiring assistance in EMEA, the US or APAC, contact Oakstone.