Smart Communications

Smart Communications is a privately held company that provides cloud-enabled customer communications management services. It offers simple, out-of-the-box integrations with vertical and ecosystem solution providers, allowing them to provide Correspondence-as-a-Service (CaaS) to their industries and ecosystems.

Smart Communication’s mission is to “Revolutionise Customer Experience with Our Conversation Cloud™ Platform - Empowering Two-Way Conversations and Driving ROI.”

Smart Communications aims to put more control into the hands of consumers and engage them in interactive, two-way conversations; companies can provide exceptional experiences that lead to deeper customer loyalty and increased ROI. They make this possible via their Conversation Cloud platform, which only delivers personalised, omnichannel conversations across the entire customer experience. It includes the enterprise-scale customer communications management power of SmartCOMM™, the trade documentation expertise of SmartDX™, and forms transformation capabilities made possible only by SmartIQ™.

• Company Location: HQ in Hertford, UK

• Founded: 1991

• Number of Employees: 251 - 500

• Stage: Acquired

Oakstone & Smart Communications

• Total Hires made with Oakstone: 25+

• Working with Oakstone since 2019

• SaaS Recruitment | Executive Leadership Recruitment

Hires Made at Smart Communications

• Account Director (UK)

• Account Executive (USA)

• Chief Commercial Officer (UK)

• Chief Information Officer (UK)

• Customer Success Manager (UK)

• Enterprise Account Director (USA)

• Enterprise Account Executive* (USA)

• Enterprise Sales (UK)

• Executive Assistant (UK)

• Head of Marketing Operations (UK)

• VP Customer Success (USA)*

• VP Industry Marketing* (USA)

• VP Marketing (USA)

• Wealth Management Account Executive (USA)

*multiple hires made

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Oakstone International are a specialised SaaS and FinTech executive search and recruitment firm assisting companies globally. If you are looking for executive search assistance or would like to speak to a Divisional Director about future hiring assistance in EMEA, the US or APAC, contact Oakstone.